We're a small team and we read every message.
String Cup is a private group chat made just for your family — no phone numbers, no email addresses, no strangers. Everyone joins with a family code and signs in with a personal PIN.
Need help, found a bug, or have a question?
Email us at stringcupapp@gmail.com
and we'll get back to you as soon as we can.
Open the app and tap Start our family to create a new family, or I have a family code to join an existing one. Create a profile, pick a 4-digit PIN, and you're in — that PIN is how you sign in next time.
A parent in your family can reset a member's access from the family settings. If you're the only parent and are locked out, email us at stringcupapp@gmail.com from a device tied to your family and we'll help you recover it.
Messages automatically delete after 48 hours to keep things light and private. Parents can still see the full family archive so nothing important is lost.
String Cup starts with a free trial so your family can try everything. After the trial, a yearly subscription keeps your family connected. You can manage or cancel your subscription anytime in your device's App Store or Google Play account settings.
A parent can remove members and delete the family from within the app. To have all of your data permanently erased from our servers, email stringcupapp@gmail.com and we'll take care of it.